This policy sets out how disabled supporters attending Wakefield Trinity RL home matches will be accommodated at The DIY Kitchens Stadium, Doncaster Road, Wakefield, WF1 5EY and how the Club will underpin its commitment to disabled supporters.
Discrimination against disabled people, whether spectators or customers will not be tolerated. The Club have made reasonable adjustments to existing facilities and all new buildings will comply with the DDA.
The Club will deem the Disability on the following criteria:
A disabled person is defined as “any person who, because of their disability or impairment, is unable to use ordinary stand seating without contravening Health and Safety Regulations, guidelines or policy.”
Any such person will be considered for use of the special provision areas of the stadium according to the procedures outlined in this policy.
Disabled persons may be described in the following categories:
All cases will be treated fairly on balance of the circumstances.
WHEELCHAIR DEPENDENT SPECTATORS
Accommodation for wheelchair users is provided in the East Stand. It is recommended that wheelchair tickets are purchased in advance of the fixture due to very limited capacity.
Accessible WC facilities can be accessed in East Stand Reception, East Stand Hospitality, East Stand Gate A Concourse, or in the South Hospitality Block. These are provided exclusively for use by disabled persons in attendance at the stadium.
Disabled parking is available at the stadium. These spaces must be pre booked, through info@wakefieldtrinity.com. Disabled parking and parking in general is extremely limited and is reviewed fixture by fixture.
Disabled persons may be asked by the club to provide qualifying documentation relating to their disability in order to qualify for accessible seating so that PEEPS can be prepared for any emergency evacuations. (See Ticketing for Disabled Spectators – Terms and Conditions).
Wheelchair access to the stadium is facilitated through, East Stand Gate A, East Stand Reception, or the South Hospitality gate.
All supporters in wheelchairs are subject to the rate applicable to their age range. Up to date ticket prices can be found on our website or by visiting the club shop at The Ridings Centre. Wheelchair users may be eligible to apply for a free carers ticket for those requiring extra assistance from a carer or personal assistant. Please note that not everyone will be eligible for a carer ticket as they may simply be attending with a partner, friend, or colleague and in which case they will not be entitled to a free carer ticket.
SPECTATORS HEARING IMPAIRMENT
There are currently no specific provisions in place for supporters with hearing impairments and the general published ticket prices apply to supporters with hearing impairments.
SPECTATORS VISUAL IMPAIRMENT
There are currently no specific provisions in place for supporters with visual impairments and the general published ticket prices apply to supporters with visual impairments.
SPECTATORS – LEARNING DIFFICULTIES
Supporters’ with learning difficulties can be accommodated in all seated areas of the stadium. The general published ticket prices apply to supporters with learning difficulties.
SPECTATORS – AMBULATORY DISABLED
Some people use wheelchairs for outdoor mobility purposes but are not necessarily permanent wheelchair users and many people have severe walking difficulties. These people will be classed as ‘ambulatory disabled supporters.’ The supporters with ambulatory disabilities of a severe nature can be allocated seats in the stand. However, each case will be decided on its merits, following discussions with the supporter. Requests must be made well in advance to the club, so the supporters’ needs can be assessed correctly. Published ticket prices will apply to supporters with ambulatory disabilities.
SPECTATORS – OLDER PEOPLE WITH MOBILITY REQUIREMENTS OR WITH PHYSICALLY RESTRICTING MEDICAL CONDITIONS.
Please see relevant section in this policy that applies to your needs.
GENERAL ACCESS INFORMATION
East Stand Gate A, East Stand Reception, and South Hospitality Gate are allocated entry points for those with accessible needs. The general published ticket prices will apply to supporters with restricting medical conditions and less mobility.
POLICY REVIEW
Wakefield Trinity RFLC want to move this policy forward and will review it on a regular basis. Any queries over the policy should be addressed to the Facilities Team, Wakefield Trinity RLFC, The DIY Kitchens Stadium, Doncaster Road, Wakefield, WF1 5EY. In the compilation of this policy the advice of the RFL and Rugby League Disabled Supporters Association was sought, with cognizance of the DDA and Equality Act 2010.
TICKETING FOR DISABLED SUPPORTERS TERMS AND CONDITIONS
All tickets are subject to the Wakefield Trinity Terms and Conditions . Should you have any further information, please email info@wakefieldtrinity.com or contact the club on 01924 211611