Wakefield Trinity Community Foundation are recruiting two roles to deliver the NCS (National Citizen Service) project.
NCS (National Citizen Service) is a life changing programme open to all teenagers aged 15-17 to discover who they are and what they can do.
For details on both roles, please see below:
Job Title: NCS Programme & Foundation Administrator
- Reporting to: Head of Foundation & NCS Lead
- Location: Mobile Rocket Stadium, Doncaster Road, Wakefield, WF1 5EY
- Salary: £18,000, fixed term (3 years).
- Hours of work: 37.5 hours per week, the role will require flexible working times
- Purpose of the Role: Support the administration of the Foundation and key information and contact management systems to enable young people to participate in the NCS Programme.
Main Roles and Responsibilities:
- Administrative duties to support sales and sign up processes including data checking, data entry and external communications
- Processing and checking EOI’s and medical forms
- Supporting the NCS team with booking of meetings and events
- Supporting the NCS Programme & Recruitment Officers to prepare materials for event
- Support overall Foundation administrative duties i.e. invoicing, filing, governance and data entry.
Personal Specification
Essential Skills & Experience:
- Experience of working in an administrative position
- Excellent organisational skills and attention to detail
- Strong communication skills
- A strong work ethic, excellent time management skills and motivated to work towards targets
- Able to work collaboratively within a team
- Experience in using computer applications such as Microsoft Office and Outlook email
Desirable:
- Interest and enthusiasm in the youth sector
- Experience using monitoring systems (i.e. Upshot & Salesforce)
Job Title: NCS Programme & Recruitment Officer
- Reporting to: NCS Lead
- Location: Mobile Rocket Stadium, Doncaster Road, Wakefield, WF1 5EY
- Salary: £18,000, fixed term (3 years).
- Hours of work: 37.5 hours per week, the role will require flexible working times
- Purpose of the Role: To effectively engage with and manage relationships with schools, colleges, training/community providers and key delivery partners in order to plan, facilitate and deliver recruitment and promotional activities to maximise NCS programme participation.
Main Roles and Responsibilities:
- To promote NCS in schools, college and other settings across the local area as agreed in the organisational recruitment plan
- Develop and maintain relationships with schools, colleges, local authorities and other key stakeholders to promote the NCS opportunity
- Identify and engage with key contacts in schools/colleges who are in a position to arrange NCS recruitment events
- Liaise with school/college key contacts to ensure an academic year-round plan of NCS recruitment and engagement events are agreed in 100% of allocated mainstream schools
- Liaise with school/college key contacts to ensure school support with parent/guardian engagement
- Arrange and deliver events which engage with parents/guardians during the recruitment period of NCS to ensure they have a full understanding of the NCS programme and the benefits of the programme to their child
- Deliver presentations and other agreed recruitment events to all allocated secondary schools, non-mainstream schools, colleges and other organisations that engage with the 15-17 age group
- Process documentation from recruitment events in a timely and accurate manner
- Engage, support and encourage young people who have expressed an interest in the NCS programme to convert from expression of interest to full sign up
- To achieve weekly and monthly recruitment targets as set out by the NCS Manager
- To report key information to the NCS Manager following each recruitment event, including volume of EOIs generated, audience size, conversion rates and recruitment volumes at individual recruitment sites
- Monitor volume of sign ups generated at each recruitment event and adjust recruitment plans accordingly to maximise participation in the NCS programme
- Attend regular team and organisation meetings reporting key performance achievements/areas for improvement
- Embed the Programme Quality Framework into all recruitment and engagement activities
- Any other duties as reasonably requested by the line manager/organisation
Personal Specification
Essential Skills & Experience:
- Sales experience within a targeted environment and proven track record as a top performer
- Excellent presentation and communication skills with the ability to influence, persuade and listen to others effectively
- Experience of delivering presentations to large audiences
- Experience and/or knowledge of secondary and higher education sector or youth engagement / local authority sector
- Ability to relate well to young people from a wide range of backgrounds, engage them in activities which support their development and relate sensitively and confidentially to the needs of young people, parents and their families
- Experience of working to quantitative and qualitative targets
- Excellent time management, administration and problem-solving skills
- A commitment to supporting young people and the principles of equality and diversity
- An understanding of safeguarding and health and safety in a youth work setting
- Ability to work independently and as part of a team
- Excellent communication skills including written, telephone and interpersonal skills
- Proven planning and organisation skills.
- Driving licence and access to a car
- Strong administrative and IT skills, Microsoft Office and Google packages
Desirable:
- Experience with the NCS programme and a sound understanding of the Programme and its objectives.
- Experience and/or knowledge of secondary and higher education sector or youth engagement / local authority sector
- Experience of working with data inputting and working with a CRM system
- Knowledge of adhering to GDPR
To express an interest in the roles, please email craig.shepherd@wakefieldtrinity.com with your Curriculum Vitae and covering letter.
Owing to the high volume of applications expected, if we have not contacted you within 2 weeks of the closing date, please assume that you have not been shortlisted for interview.
Closing date for applications: 12pm – Friday, 18th October 2019
Interviews will take place: Week commencing 21st October 2019