SUPPORTERS CODE OF CONDUCT
Supporters must not attend if they are suffering from COVID-19 symptoms, are feeling unwell, or if they have been in close contact recently with anyone experiencing symptoms or who has tested positive. In the event you develop COVID-19 symptoms whilst at the Stadium, please notify the nearest member of Club staff immediately.
Plan your journey in advance and arrive at the stadium in plenty of time – normal entry points are closed, and additional stadium entry procedures will be in operation.
To meet the latest government guidelines our capacity has been reduced and the Stadium split into four zones West Standing, North Standing, East Paddock Stand and East Stand Seated, when booking your ticket, it will be confirmed which zone you will be in and which entry point to use. There is no reserved seating in the East Stand.
On arrival at the ground please be aware that social distancing and safety measures will be in operation and follow all Club signage, instructions and guidance issued by stewards and/or Club personnel.
It is a requirement for all supporters wear a face cover when entering and exiting the Stadium. I Face covers may only be removed once in your seat/standing area and while eating or drinking.
Large bags are not allowed into the stadium unless it is necessary, we ask you not to bring any bags, to avoid slowing down the stadium entry process.
Please note that cash payments will be accepted inside the ground, we would ask that whenever possible you use contactless payment.
At all times, please observe social distancing and avoid close contact with others not in your social bubble.
Upon entering the stadium, please pay close attention to signage, markings, and instructions issued by stewards or via the PA system, this will help get you where you need to be in the most efficient way.
Some of the ground’s amenities, such as toilets, food, and drink outlets on the Standing Terraces are not in operation
When using toilet facilities, please follow all guidance, be patient and considerate towards other users, and wait your turn to avoid toilets areas becoming crowded. Where possible, try to avoid peak times (such as half-time and the end of the game).
Always maintain good hand hygiene around the stadium – use the sanitiser dispensers provided and avoid touching your face or handles and railings whenever possible.
Please remain in your seat/standing location for the full game if possible – including at half time and avoid unnecessary movement. If you need to move, wait until gangways are clear, avoid face to face contact and follow stewards’ instructions.
When moving please remember to maintain safe distances to other supporters not in your social bubble and be respectful and mindful to those around you whose individual circumstances may differ from your own.
Please refrain from touching the match ball if it is kicked out of play and into the stands. A member of Club staff will collect the ball to sanitise it and return it to the field of play.
Supporters must, not approach any of the Club’s or visiting Club’s players or coaching staff at any time, as players and staff will not be able to sign autographs or pose for photographs.
Please be patient when leaving the stadium and listen to the advice from stewards. It may take longer than normal to leave due to the procedures in place to allow supporters to exit the stadium safely and efficiently.
The Club reserves the right to eject any supporter that fails to comply with this Code of Conduct and the Stadium Regulations.